Shipping & Returns

U.S. Shipping Policy

*Business Days*

International Shipping | All Ship First Class Mail $10 free over $50

Return & Exchange Policy

Lorraine Luxe offers our guests 15 days from day of delivery to ask for a refund.

We will accept refunds based on the following:

*Product must have the receipt or proof of purchase.

*We will pay for the shipping costs, in case of a return for wrong item or receiving a damaged item. [Pictures within 24 hours of delivery with packaging will be needed.]

*Product isn’t damaged after the 24 hours period for defective claim.

*Items on sale can be refunded; however clearance items cannot.

*We will not refund a product if it doesn’t meet these conditions.

We will accept exchanges based on the following:

*We are open to direct exchanges for the same price. If so customer pays for the new product to be shipped and difference in price of item if of greater value.

*We will not pay to ship back item due to change of mind or doesn't fit being the reason of exchange or return.

[all items listed have measurements in their description] 

Please contact us via email to inquire about returns at itslorraineluxe@gmail.com. [This is how you will receive the return address to ship returned items.]

Any questions about our return policy, do not hesitate to send us an email.

Thank you for shopping with Lorraine Luxe!

Payment Methods

Currently Only Accepting Credit, Debit Cards & PayPal

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